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Frequently Asked Questions

Please reach us at customercare@fulbefreshfood.com if you cannot find an answer to your question.

Suya Yaji: The suya seasoning are HOT Spicy. 

Oils: The Oils has no heat at all 


No need to refrigerate - we recommend storing the Oils at room temperature.


The suya yaji store in a cool dry place keep & it covered for freshness. 


All orders are shipped out from our facility via FedEx, USPS, or UPS. Shipping normally takes 2-7 business days depending on your region. For international orders, please allow 7-21 business days for delivery.


Unfortunately, all sales are final. However, in a situation  where the product is damaged. We will offer a full refund within a time frame. Read our Terms and Condition Section. 


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